1. Introduction
Welcome to Vistapolis ("we," "our," or "us"). We operate the website vistapolis.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site. We reserve the right to make changes to this policy at any time. We will indicate the date of the most recent revision at the top of this page.
All content on Vistapolis is provided for informational purposes only. We do not offer paid services to end users.
2. Data We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
- Submit a contact form (name, email address, message content)
- Subscribe to our newsletter (email address)
- Submit a partnership inquiry (name, organisation, email, message)
Automatically Collected Information
When you visit our Site, certain information may be collected automatically, including:
- IP address and approximate geographic location (country/city level)
- Browser type and version
- Operating system
- Referring URLs and pages visited on our Site
- Date and time of visits
- Time spent on pages
This information is collected through standard server logs and, where consented, analytics tools. We do not link this automatically collected data to any personally identifiable information.
3. How We Use Your Data
We use the information we collect to:
- Respond to your messages and inquiries
- Send the newsletter you subscribed to
- Process and respond to partnership inquiries
- Analyse site usage to improve content and user experience
- Detect and prevent fraudulent or abusive activity
- Comply with legal obligations
We rely on the following legal bases for processing: your consent (for newsletter subscriptions and analytics cookies), our legitimate interests (for responding to inquiries and analysing site performance), and legal obligation (where required by applicable law).
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating the Site (such as email delivery providers and hosting services), subject to confidentiality obligations
- Law enforcement or regulators when required by applicable law or to protect our legal rights
- Business successors in the event of a merger, acquisition, or sale of assets, with prior notice to you
5. Cookies
We use cookies and similar tracking technologies to improve your browsing experience. For detailed information, please see our Cookie Policy. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Contact form submissions are retained for 24 months after the last correspondence
- Newsletter subscriptions are retained until you unsubscribe
- Server logs are retained for up to 12 months for security and diagnostic purposes
- Analytics data is retained in aggregated, anonymised form indefinitely
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data in certain circumstances
- Restriction: Request that we restrict processing of your data
- Portability: Request transfer of your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw consent: Withdraw consent at any time where processing is consent-based
To exercise any of these rights, please contact us at info@vistapolis.com. We will respond within 30 days.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (HTTPS), access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
9. Third-Party Links
Our Site may contain links to third-party websites, including the external sources of photography and content we reference. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be notified to newsletter subscribers via email. We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the personal data we hold about you, please contact us:
- Email: info@vistapolis.com
- Website: Contact Form